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PDQ Remote Support PDQ Remote Support

PDQ Remote Support

Secure Live Remote Support

PDQ Remote Support allows us to assist you by viewing your screen or controlling your computer with a cyber secure link.  Please select the remote link below, only if you are asked by one of our support team.

Step1:

We will provide you with a unique secure connection code. You will then enter the code and click on share my screen, this will initiate the cyber safe screen-sharing session.

Step 2:

You are then prompted to download a small virus-free secure plug-in.

Step 3:

With your permission, we can view your screen and share control of your mouse and keyboard.

Step 4:

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

What Our Customers Say

PDQ’s long history of success is based on its ability to meet and exceed customer requirements. At heart, this all comes down to maintaining the highest levels of quality and settling for nothing less.
"We are extremely pleased with the exceptional work carried out by the PDQ team in successfully rolling out this project to our entire global staff. Their dedication, professionalism, and attention to detail have played a pivotal role in the seamless execution of this initiative. PDQ's commitment to excellence and their ability to navigate the complexities of a worldwide rollout have exceeded our expectations. We look forward to continuing our partnership with such a proficient and reliable team."
Chris Watts, Director
Social Development Direct
"Having partnered with our IT consultant at PDQ for over 18 years, we were committed to modernising our communications at Hilbery Chaplin. The adoption of Microsoft Teams Voice has proven transformative, enhancing collaboration and client interactions seamlessly. This move not only saved us money but also streamlined our operations by consolidating services with one company, marking a strategic shift towards increased efficiency and agility in our business and driving down overall costs."
Nicolas Chaplin, Managing Director
Hilbery Chaplin
Having been working with PDQ over the last couple of years, they have provided a very responsive service to us here at Maldon Salt, tackling support issues promptly and effectively.
Maldon Sea Salt
PDQ give us the strategic guidance and comprehensive management support we need, with uninterrupted assistance across multiple time zones, ensuring our systems are always working efficiently and effectively.
Chris Watts, Director
Social Development Direct
PDQ has supported The Royal College of Occupational Therapists all through the difficult COVID period. Their helpful and professional manner has been much appreciated by RCOT.
The Royal College of Occupational Therapists (London)
PDQ have provided us with excellent IT support from the beginning. They are fast and responsive in dealing with any issues that arise and we very much appreciate the client service they give us.
Gerald McDonald
Gerald McDonald Group & Company Limited, Essex
PDQ’s customer service is consistently excellent; in our Open Road staff survey there wasn’t a single person dissatisfied. The senior engineer is helpful, polite, knowledgeable and a pleasure to work with.
Jamie Crummy
Open Road Visions, a Drug and Alcohol Recovery support charity in Essex
We moved to PDQ 5 years ago. In that time we have undertaken a full server rebuild, two office moves and moved most of our staff to home working; all without a hitch. The support staff are friendly and always come back to us very quickly, we’ve developed a very good relationship with PDQ and look forward to continuing it.
Tim Spinks, Director
EFG Foodservice
Our success has always centred around our strong commitment to mutually beneficial relationships with our partners through our Partner Ready Programme. We are committed to a partner programme that is built on innovation, partnership, and growth for our partners.
Antonio Neri, President and Chief Executive Officer
Hewlett Packard Enterprise
Exceptional customer service, I can’t say enough about the staff at PDQ. The support services they provide to the IT infrastructure here at the hospital in London are outstanding. Always prompt, always helpful and professional.
Guy’s and St Thomas’ NHS Foundation Trust in London
NHS Foundation Trust

See how we can help

Our bespoke IT support is purposefully designed to meet your unique needs.
We can’t wait to speak to you and discuss how PDQ can support your business.

Call us on Essex: 01277 633533
London: 0203 985 7779
Email us hello@pdq.co.uk

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