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PDQ IT Support SDD PDQ IT Support SDD

Case Study: Worldwide Charity With 190 Users

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We are thrilled to announce that PDQ has been selected as the IT supplier for Social Development Direct (SDD) following an extensive selection process. SDD were in search of a new IT supplier that could provide strategic guidance and comprehensive management support. We are proud to have been chosen to fulfil their requirements and contribute to their ongoing success.
One of the key advantages PDQ brings to SDD is our 24/7 support desk, ensuring uninterrupted assistance across different time zones worldwide. This round-the-clock availability guarantees that their IT systems remain operational, and any issues are promptly addressed, minimizing downtime and maximizing productivity.

 

Seamless Onboarding and Tailored Solutions

 

Furthermore, our onboarding process is designed to facilitate a seamless transition for SDD and their entire staff. We understand the importance of smooth integration and will work closely with their team to ensure a successful implementation. Our experienced support team will guide them through the process, ensuring all systems are set up efficiently and effectively.

By partnering with PDQ, SDD can expect the following benefits:

 

  1. Strategic guidance: We offer comprehensive strategic planning to align their IT infrastructure with their business goals. Our expertise will assist them in leveraging technology to drive growth and efficiency.
  2. Fully managed support: Our team will take care of all IT management aspects, including proactive monitoring, regular maintenance, and timely upgrades. This ensures that their systems are always optimized for performance and security.
  3. 24/7 global support: Our dedicated support desk, available round-the-clock, provides SDD with immediate assistance and issue resolution, irrespective of their location or time zone.
  4. Seamless onboarding: Our onboarding process is designed to minimize disruptions and ensure a smooth transition. We will work closely with their team, understanding their specific needs and tailoring our solutions accordingly.

SDD’s decision to choose PDQ as their IT supplier reflects their confidence in our capabilities and commitment to delivering exceptional service. We are excited to embark on this partnership and look forward to helping them achieve their IT objectives while driving their business forward.

If you have any questions or require additional information about making the switch to PDQ as your IT supplier, please feel free to reach out to us via email. Let us make the process of changing IT suppliers an easy choice for you.

See how we can help

Our bespoke IT support is purposefully designed to meet your unique needs.
We can’t wait to speak to you and discuss how PDQ can support your business.

Call us on Essex: 01277 633533
London: 0203 985 7779
Email us hello@pdq.co.uk

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