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Case Study: Full Disaster Recovery

Project Brief

Managed service provider PDQ helped a London-based estate agent recover quickly when their database tracking hundreds of rental properties got corrupted during a supplier-side software update.

Employees weren’t able to access the property data at all and it took the supplier over four weeks to fix the software issue. Luckily for the estate agent, they had Datto SIRIS installed.

PDQ saved the day by restoring a previous version of the database from the SIRIS appliance – a process that took just five minutes, one phone call and the click of a button.

“If the appliance had been corrupted too, we still had the backups in the Datto Cloud as an extra failover,” explains Martin Peachey, Consultant at PDQ. “The entire process was completely seamless. It is a true end-to-end solution.”

Solution Overview

  • Restored previous version of the database
  • PDQ SIRIS is a highly secure data protection solution developed specifically to protect our clients’ data.
  • SIRIS is the most comprehensive BCDR product built from scratch for the cloud era and the only backup solution designed with security top of mind.

PDQ saved the day by restoring a previous version of the database from the SIRIS appliance – a process that took just five minutes, one phone call and the click of a button.

PDQ Team

Result and Gains

  • The most comprehensive BCDR functionality available to protect any physical, virtual or cloud infrastructure
  • A multi-tenant cloud portal lets us view, manage and recover client data from one single interface
  • Inverse Chain technology allows every incremental snapshot to be a fully constructed recovery point
  • Cloud Deletion Defense provides an extra layer of defence
  • MSPs can rest assured that their clients’ data is secure with full control over where it resides

PDQ combines local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. The purpose-built Datto Cloud offers more recovery functionality and better performance at a lower cost than similar solutions.

Made for DRaaS

Recovery in the cloud or Disaster Recovery as a Service (DRaaS) is an integral component of SIRIS. The Datto Cloud delivers recovery of a VM or server via instant virtualisation, so we are able to get your systems or applications up and running with minimal downtime.

Cloud first and security first

Datto’s onsite SIRIS appliance is the most comprehensive BCDR product built from scratch for the cloud era and the only backup solution designed with security top of mind. Thanks to multiple defence layers, two-factor authentication, and built-in ransomware detection, SIRIS cannot be hacked or affected by ransomware.

See how we can help

Our bespoke IT support is purposefully designed to meet your unique needs.
We can’t wait to speak to you and discuss how PDQ can support your business.

Call us on Essex: 01277 633533
London: 0203 985 7779
Email us info@pdq.co.uk

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