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Case Studies

The best form of validation is from what our clients have to say about our IT Services.

Security-National Charity

The challenge was to remove the risk of having on site backup tapes and a slow recovery process caused by legacy equipment. Their current tape backup solution had been installed over 8 years ago and their data had increased year-by-year and the tapes could not hold anymore business data. The charity needed to cover GDPR compliance and support their internal business plan for IT recovery planning.

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Microsoft Partner
Cyber Security Management

Security-Legal London

Cyber-attacks on all businesses are now inevitable. IT Cyber Security is no longer just about preventing attacks, it is about preparing for them. This means finding them and dealing with them in real time. The longer a cyber-attack goes undetected (on average around 150 days), the more damage it does to the business, and the more time and money it will cost to recover.

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Education-Public Sector

The challenge was to remove the risk and downtime caused by legacy equipment. Their current email solution had been installed over 5 years ago and the users had increased year-by-year and the system was overworked, as all the staff were relying on daily email to accomplish tasks and collaborate with other colleagues using files and documents.

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PDQ Team

ISO Certified

ISO is the international standard that specifies requirements for quality management systems

Achieving accredited certification demonstrates that PDQ are following information security best practice. It also provides an independent, expert verification that information security is managed in line with international best practice and overall business objectives.

We know from experience that being accreted to ISO 9001 and ISO27001 provides our customers with many advantages:

ISO 28001 ISO 9001

  • Improves reporting and communications with the business and to our customers
  • Better quality products and services
  • Detailed installation and pre-installation notes, explaining each part of the process
  • Standards maintained by annual independent assessments

We are also ISO 9001, ISO 27001 accredited, including Cyber Essentials. Our name has been recognised in the industry for the past 25 years, and we have helped countless organisations comply with best practice standards. We can do the same for you!

Our Best In Class Technology Partners

For more than 20 years, PDQ has established working partnerships with some of the most successful and well known companies in the sector, including:

What Our Customers Say

PDQ’s long history of success is based on its ability to meet and exceed customer requirements. At heart, this all comes down to maintaining the highest levels of quality and settling for nothing less.
"We are extremely pleased with the exceptional work carried out by the PDQ team in successfully rolling out this project to our entire global staff. Their dedication, professionalism, and attention to detail have played a pivotal role in the seamless execution of this initiative. PDQ's commitment to excellence and their ability to navigate the complexities of a worldwide rollout have exceeded our expectations. We look forward to continuing our partnership with such a proficient and reliable team."
Chris Watts, Director
Social Development Direct
"Having partnered with our IT consultant at PDQ for over 18 years, we were committed to modernising our communications at Hilbery Chaplin. The adoption of Microsoft Teams Voice has proven transformative, enhancing collaboration and client interactions seamlessly. This move not only saved us money but also streamlined our operations by consolidating services with one company, marking a strategic shift towards increased efficiency and agility in our business and driving down overall costs."
Nicolas Chaplin, Managing Director
Hilbery Chaplin
Having been working with PDQ over the last couple of years, they have provided a very responsive service to us here at Maldon Salt, tackling support issues promptly and effectively.
Maldon Sea Salt
PDQ give us the strategic guidance and comprehensive management support we need, with uninterrupted assistance across multiple time zones, ensuring our systems are always working efficiently and effectively.
Chris Watts, Director
Social Development Direct
PDQ has supported The Royal College of Occupational Therapists all through the difficult COVID period. Their helpful and professional manner has been much appreciated by RCOT.
The Royal College of Occupational Therapists (London)
PDQ have provided us with excellent IT support from the beginning. They are fast and responsive in dealing with any issues that arise and we very much appreciate the client service they give us.
Gerald McDonald
Gerald McDonald Group & Company Limited, Essex
PDQ’s customer service is consistently excellent; in our Open Road staff survey there wasn’t a single person dissatisfied. The senior engineer is helpful, polite, knowledgeable and a pleasure to work with.
Jamie Crummy
Open Road Visions, a Drug and Alcohol Recovery support charity in Essex
We moved to PDQ 5 years ago. In that time we have undertaken a full server rebuild, two office moves and moved most of our staff to home working; all without a hitch. The support staff are friendly and always come back to us very quickly, we’ve developed a very good relationship with PDQ and look forward to continuing it.
Tim Spinks, Director
EFG Foodservice
Our success has always centred around our strong commitment to mutually beneficial relationships with our partners through our Partner Ready Programme. We are committed to a partner programme that is built on innovation, partnership, and growth for our partners.
Antonio Neri, President and Chief Executive Officer
Hewlett Packard Enterprise
Exceptional customer service, I can’t say enough about the staff at PDQ. The support services they provide to the IT infrastructure here at the hospital in London are outstanding. Always prompt, always helpful and professional.
Guy’s and St Thomas’ NHS Foundation Trust in London
NHS Foundation Trust

See how we can help

Our bespoke IT support is purposefully designed to meet your unique needs.
We can’t wait to speak to you and discuss how PDQ can support your business.

Call us on Essex: 01277 633533
London: 0203 985 7779
Email us hello@pdq.co.uk

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